Refund Policy
Qaddar – Returns & Refunds
Thank you for your purchase from Qaddar. We hope you are happy with your order. If for any reason you are not completely satisfied, you can return your purchase within 30 days of delivery.
Returns are simple and quick via our returns page: [CLICK HERE]
Return Period
You have 30 days after delivery to return your purchase, no reason needed.
Please make sure the return package reaches us within this period.
Return Policy
-
Items must be unwashed, unworn, and with all tags attached.
-
Shipping costs are non-refundable.
-
We do not offer direct exchanges. Want a different size or color? Return your order and place a new one.
Refund Options
-
Gift Card (+10% Bonus): Receive your refund faster with 10% extra store credit. Processed within 2–3 business days after we receive your return.
-
Original Payment Method: Refunds to your original payment method usually take 7–10 business days after your return is processed.
Items That Cannot Be Returned
-
Items outside the 30-day return period
-
Items that have been worn, washed, or damaged
-
Products without tags or original condition
-
Any item not meeting these conditions will be rejected
Return Costs
-
Customers are responsible for return shipping costs and must keep proof of shipment with tracking.
-
Qaddar is not responsible for lost returns without proof of shipment.
-
We are not responsible for customs fees, import duties, or taxes on returns.
Damaged or Defective Items
Did you receive a damaged or defective item? Contact us directly at contact@qaddar.com for assistance.
Processing Time
-
Once your return reaches our warehouse, it will be processed within 10 business days.
-
You can track your return with your track & trace number — the 10 business days start from when we receive it.
-
You will be notified as soon as your refund is processed. It may take up to 7 days for the refund to appear in your bank account.
Contact
Do you have any questions? Email us at contact@qaddar.com.
We’re happy to help!